Is your management service proactive?



Yes!

Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it. In other words, we do not wait for you to report a problem, we have monitoring in place and in case we find any issue we fix it even before you know it.


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What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.