Is your management service proactive?



Yes!

Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it. In other words, we do not wait for you to report a problem, we have monitoring in place and in case we find any issue we fix it even before you know it.










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Исто така прочитајте

Do you have emergency ticket system?

Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we...

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....

Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.