Is your management service proactive?



Yes!

Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it. In other words, we do not wait for you to report a problem, we have monitoring in place and in case we find any issue we fix it even before you know it.


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Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...