Is your management service proactive?



Yes!

Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it. In other words, we do not wait for you to report a problem, we have monitoring in place and in case we find any issue we fix it even before you know it.


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Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.

Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

Can you help with data migration

Yes. When you first sign up, we can provide free migration from your old server. We can also...

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.