If some services are down, should I submit a ticket or do you handle this automatically?



If some services are down, we will log in to your server right away and fix it. If the available technician didn't fix the services on time, you may submit an emergency ticket. If your entire server is down, and it's not responding even to ping you may need to contact your data center, or if you have given us access, we will contact your data center.




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Are my server's password and other server details treated securely?

Yes. We keep your password and other server details protected and only those responsible...

If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....

Can you help with data migration

Yes. When you first sign up, we can provide free migration from your old server. We can also...