Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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Do you update my server every month including the kernel?

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Are there any hidden fees?

No, there are no additional or hidden fees.

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Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.