Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

How long have you been in the business?

Since December 2001. We started our business locally then started to go online by registering the...

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Are my server's password and other server details treated securely?

Yes. We keep your password and other server details protected and only those responsible...

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.