Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...

Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...