Do you monitor my server 24/7?



Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS us if your server is down. We also do a monthly check-up and make sure your software is updated including the kernel. We are here 24/7 if you need us.



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If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

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Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

I have more questions, how can I contact you?

You can email us at [email protected] or by visiting our client area here and submit a...