Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide.
  1. Login to the Client Area.
  2. Click on Services, then click on My Services.
  3. Click on View Details next to the service you are trying to access.
  4. In the first tab (Information) you'll see a host name under IP Address, this is the hostname you will use to connect to your service (the IP may change, so we recommend using the hostname).
  5. Click on the Change Password tab to view your current username and password for that service. If you'd like to change your password, you can also do so here.

Now you're ready to connect to your service, here's a list of the available protocols and their port numbers:
  • FTP (insecure): 21
  • SFTP (secure): 2200
  • SCP (secure): 2200
  • rsync (secure): 2200
  • SSH (secure): 2200

Cette réponse était-elle pertinente?

 Imprimer cet article

Consultez aussi

Do you measure bandwidth usage? Can I max out the 1Gbps port 24x7?

At this time we do not nor do we plan on ever measuring it in the future. As for being able to...

What commands can I run in SSH?

Our FTP/rsync Backup services are not designed to be shell accounts so the number of commands...

What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients...

Do you offer more than 1000 GB of storage?

Yes we do, just open a ticket with our Sales department and we'll build a custom plan to fit your...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...