What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of the hardware including the routers and switches the servers are connected to. We have all of our servers configured for RAID5 using a hardware controller to ensure the highest density (and thus lower cost per GB) while also providing hardware redundancy. Each server is broken up into multiple OpenVZ containers to allow us to easily manage our servers, give us the ability to move data between hardware without downtime, segment our users into smaller groups, and give us the flexibility to adjust resources (i.e. CPU, RAM, storage, etc...) on the fly.


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What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients...

Do you offer more than 1000 GB of storage?

Yes we do, just open a ticket with our Sales department and we'll build a custom plan to fit your...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...

What commands can I run in SSH?

Our FTP/rsync Backup services are not designed to be shell accounts so the number of commands...

What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...