What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients on the server. We setup an isolated environment for each client so that their data is only accessible to them. To further improve upon this, we take each of our backup servers and break them up into VPSs (Virtual Private Servers) so your data is housed in a much smaller virtual server ensuring it is even more protected from prying eyes. A good way to look at this is the physical server is an apartment building, each VPS is a floor in that building, and your storage is in it's own apartment. It's much less crowded that way.


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What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...

What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of...

What commands can I run in SSH?

Our FTP/rsync Backup services are not designed to be shell accounts so the number of commands...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...

Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade at any time without data loss so you don't have to worry about...