Do you measure bandwidth usage? Can I max out the 1Gbps port 24x7?

At this time we do not nor do we plan on ever measuring it in the future. As for being able to max out the network port, please note that our network port is a shared resource so if we find clients using excessive amounts of bandwidth we may take action to limit their network speed to ensure other clients have sufficient access to their data.


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Do you offer more than 1000 GB of storage?

Yes we do, just open a ticket with our Sales department and we'll build a custom plan to fit your...

What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...

What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients...

Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade at any time without data loss so you don't have to worry about...