Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade at any time without data loss so you don't have to worry about having too much or too little storage.

Just open a ticket to our sales department.


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What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...

Do you measure bandwidth usage? Can I max out the 1Gbps port 24x7?

At this time we do not nor do we plan on ever measuring it in the future. As for being able to...

What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of...

What commands can I run in SSH?

Our FTP/rsync Backup services are not designed to be shell accounts so the number of commands...

What happens if I reach my disk space limit?

Simple, you'll be unable to upload anything else until you upgrade your service or delete some...